What to Expect When You Call
Immediate Response
We answer emergency calls 24/7. No voicemail, no delays. A live person will answer your call and dispatch a crew immediately.
Rapid Deployment
Our emergency crews are equipped and ready to respond. Average response time is 60-90 minutes in the Baton Rouge metro area.
Licensed & Insured
All emergency work is performed by licensed arborists with full liability coverage. Your property is protected.
Insurance Documentation
We provide detailed documentation and photos for insurance claims. We work directly with your insurance company.
When to Call Emergency Services
Tree Fallen on House or Vehicle
Immediate removal required to prevent further damage and allow access for repairs.
Tree Blocking Road or Driveway
Preventing access to your property or creating a public safety hazard.
Hanging Limbs After Storm
Partially broken limbs that could fall at any time, creating immediate danger.
Tree Leaning on Power Lines
Contact with utility lines requires immediate professional attention.
Split or Cracked Tree Trunk
Structural failure in progress that could result in complete collapse.
Hurricane or Severe Storm Damage
Multiple trees down or damaged requiring immediate assessment and removal.
Insurance Claims Support
We understand that emergency tree removal often involves insurance claims. Ferguson's Tree Care provides comprehensive documentation to support your claim and works directly with insurance adjusters to ensure a smooth process.
What We Provide for Your Insurance Claim:
- •Detailed Photo Documentation: Before, during, and after photos showing the extent of damage and work performed
- •Written Damage Assessment: Professional evaluation of the damage and required work
- •Itemized Invoice: Clear breakdown of all services, equipment, and labor costs
- •Direct Communication: We can speak directly with your insurance adjuster to answer technical questions
- •Proof of Licensing & Insurance: Certificates of insurance and licensing documentation for your claim file
Important: Most homeowner's insurance policies cover emergency tree removal when a tree falls on an insured structure (house, garage, fence). Contact your insurance company as soon as possible after storm damage occurs. We can begin work immediately while you file your claim.
24/7 Emergency Coverage Areas
We provide 24/7 emergency tree service throughout the greater Baton Rouge area and surrounding parishes:
Baton Rouge
Denham Springs
Central
Zachary
Prairieville
Port Allen
Livingston Parish
Ascension Parish
Iberville Parish
Emergency Service FAQs
How quickly can you respond to an emergency?
Our average response time is 60-90 minutes in the Baton Rouge metro area. During major storm events, response times may be longer due to high call volume, but we prioritize life-safety situations first.
Do you charge extra for emergency service?
Emergency service rates are higher than scheduled work due to the immediate response required and after-hours availability. We provide upfront pricing before beginning work, and most emergency tree removal is covered by homeowner's insurance.
What if a tree falls during a hurricane?
We operate during and immediately after hurricanes and severe storms. Our crews are equipped to handle multiple emergency calls and prioritize situations based on life-safety risk. Call us as soon as it's safe to do so.
Will you work with my insurance company?
Yes. We provide all necessary documentation for insurance claims and can communicate directly with your insurance adjuster. We've worked with all major insurance companies and understand their requirements.
What if the tree is touching power lines?
If a tree is in contact with power lines, call your utility company (Entergy) first to de-energize the lines. Once the power company has secured the lines, we can safely remove the tree. Never attempt to remove a tree touching power lines yourself.
Chat Assistant
For immediate help, call (225) 278-1774